Here at Murad, we've devoted decades to perfecting the science of skincare - and we stand by our products unconditionally. If for any reason you're not 100% satisfied with any of our products, simply return them within 60 days of purchase - even if they're empty. We'd be happy to assist you with a refund or exchange, less the cost of shipping and handling. For details, contact 1.888.686.8723, Monday - Friday 6AM-6PM, Satureday 7AM-3:30PM PST. We also have in-house Certified Skincare Specialists that have been personally trained by Dr. Murad. They not only know your skin inside and out, they are empowered to do whatever it takes to get you on the path to clear, healhty skin.